Difference between revisions of "FAQ"

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|Answer=No! This is a game, not a casino.}}
 
|Answer=No! This is a game, not a casino.}}
 
{{FAQ|Question=     ▪ Is it allowed to transfer funds from one player to another?
 
{{FAQ|Question=     ▪ Is it allowed to transfer funds from one player to another?
|Answer=There are no legal ways to do it, unless banking system is realized.}}
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|Answer=You can trade with your friends, but there are no legal ways to transfer funds.}}
 
{{FAQ|Question=     ▪ A friend of mine has started to play Virtonomics. I want to help him by buying his goods at overrated price. Is it legal?
 
{{FAQ|Question=     ▪ A friend of mine has started to play Virtonomics. I want to help him by buying his goods at overrated price. Is it legal?
|Answer=Sure it is not legal. But if you write an e-mail to our support service, describe your situation and support will approve it — in this case all is legal.
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|Answer=Sure it is not legal.}}
}}
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{{FAQ|Question=     ▪ How to start the game from the very beginning?
 
{{FAQ|Question=     ▪ How to start the game from the very beginning?
 
|Answer=Go to "My office" --> "Profile". Read the information and click on "Restart" button.}}
 
|Answer=Go to "My office" --> "Profile". Read the information and click on "Restart" button.}}
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|Answer=One real day is equal to one game week.}}
 
|Answer=One real day is equal to one game week.}}
 
{{FAQ|Question=     ▪ How to make it go faster?  
 
{{FAQ|Question=     ▪ How to make it go faster?  
|Answer=You can't make tvirtual time go faster, it's the same for all players.}}
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|Answer=You can't make virtual time go faster, it's the same for all players.}}
{{FAQ|Question=     ▪ When I select currency for my company, no automatic conversion happens. Why?
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|Answer=There is a conversion actually, but the currency exchange rate in Virtonomics is temporarily 1:1.}}
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{{FAQ|Question=     ▪ Is there a special software (client program) for your game?
 
{{FAQ|Question=     ▪ Is there a special software (client program) for your game?
 
|Answer=There is no special sofware and we don't plan to create it in the nearest future. Besides, it is forbidden to use any external client programs.}}
 
|Answer=There is no special sofware and we don't plan to create it in the nearest future. Besides, it is forbidden to use any external client programs.}}
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{{FAQ|Question=     ▪ I've made payment, but I can't see any game points on my account. What's wrong?
 
{{FAQ|Question=     ▪ I've made payment, but I can't see any game points on my account. What's wrong?
 
|Answer=Send an e-mail to our Support service (click on the link in the bottom of your screen). Specify your game account number, payment method, date and time. We'll do our best to solve this problem in the shortest possible terms.}}
 
|Answer=Send an e-mail to our Support service (click on the link in the bottom of your screen). Specify your game account number, payment method, date and time. We'll do our best to solve this problem in the shortest possible terms.}}
{{FAQ|Question=     ▪ !!!!!!!! How can I buy game points via bank?
 
|Answer=Select "Buy game points" --> "Bank transfer", enter the required number of game points, your full name, home address, print the invoice and take it to the bank.}}
 
{{FAQ|Question=     ▪ !!!!!!!!!!!!How can I activate the express-payment card?
 
|Answer=Go to Game menu, select "Buy game points" --> "Express-payment card" and enter the PIN-code.}}
 
 
{{FAQ|Question=     ▪ I've activated the express-payment card, but my cash amount didn't change. How come?
 
{{FAQ|Question=     ▪ I've activated the express-payment card, but my cash amount didn't change. How come?
 
|Answer=The matter is you get only hame points, not cash. However, you can convert game points into cash, or use them to raise your qualification (go to "My office").}}
 
|Answer=The matter is you get only hame points, not cash. However, you can convert game points into cash, or use them to raise your qualification (go to "My office").}}
{{FAQ|Question=     ▪ !!!!!!!!!!!!The terminal requires CVC2 code, but I can't see it on my card. Any suggestions?
 
|Answer=VISA '''''Electron''''' and MASTERCARD '''''Cirrus Maestro''''' (so-called «light» cards) don't have CVC2/CVV2 codes. To get this code you need to contact support service of your bank. You will have no problems with payment via classic cards VISA and MASTERCARD (the required codes are printed on the card's back side).
 
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{{FAQ
 
{{FAQ

Revision as of 11:43, 20 July 2009

Frequently asked questions about "Virtonomics™" economic online game.